P o l i c i e s

First Class

Before your first visit to Well.Fit please REGISTER ONLINE and read this page completely. This will make the check in process on your first visit smooth and efficient. Plan to arrive 15 minutes before your first class to get acquainted with the studio, your teacher and to get set up on your cycle.

Cancellations/no show

Well.Fit has a six hour cancellation period. If a class is cancelled after the 6 hour mark or if the class is no showed, single class and class pass holders forfeit the class. *Unlimited or Intro Pass members are subject to a $6 late cancel/no show fee. (*effective February 1, 2018)


Please arrive at least 5 minutes prior to class start time. Arriving late is disruptive to class, cuts into your workout time and you could miss out on important information and or demonstrations for class. If we have a waitlist your bike will be given away at the scheduled class start time.


If you choose to add yourself to the waitlist you are committing to a spot if it opens, cancellation and no show policies apply. You will receive an email automatically if you are moved from waitlist to class roster.

Shoes, coats and Personal Belongings

Please DO NOT wear dirty shoes into the studio. There are coat hooks and cubbies in the back room to store personal belongings. Please DO NOT leave your coats and bags next to the front door.


e t i q u e t t e

and other stuff

Cell Phones

We understand there are sometimes emergencies, but we ask that clients generally refrain from using
cell phones in the studio.


Be mindful of your aroma. Strong smelling perfumes or body odors are equally unwelcome by your workout buddies.

Chit Chat

Once class begins please curb the conversations, it's distracting from your own workout and to others.


NO DIRTY SHOES. If you are riding regularly cycling shoes are a worthy investment. Ask us about the TIEM cycle shoe! We can help you find your fit and order them for you. Please carry in clean training shoes for your Gun Club or TRX class.

check in

Please check yourself in on the iPad upon entering. If you are unsure of how please ask your instructor.

Lost and found

Are you missing a water bottle (or anything else)?? Check the lost and found bin in the back room, it's in a cubby on the bottom shelf next to the bathroom.